The installation process took around four hours for completion. That includes the guy running the cable from the pole to the house, mounting and activating the box on the house, and then checking the signal strength to each TV before plugging in the cable boxes. We are lucky that the FiOS terminal is the pole right in front of our house, makes for an easy setup when you are the main pole for the area.

Our installer Darrell was very neat and knowledgeable. He did an excellent and thorough job. I have some pictures of him connecting the wire to the pole and the box on the outside of the house. I helped him where I could since I am interested in all that sort of stuff. Learned a lot about how they deliver the fiber that day.

I haven’t been home all weekend besides just being here for the install to know how great the TV service has been. I know its nice to finally put our HD TV’s to use. Today I really tested the internet. I have been uploading and downloading files all day to see if the speeds slow down at any point, and they don’t. We have the same download speeds as Time Warner, but ten times the upload speed. We got the internet bundle with the 20/5MB speeds. What is great is they can always increase the speed dramatically if I want and guarantee the speed consistently. Here is the new speed test from www.speedtest.net while on FiOS.

Time to head down to the Time Warner office now and return the equipment.

©2010 Joe and Jamie's Blog. All Rights Reserved.

I didn’t know that this was available on other model phones, probably would have gotten it when it came out in August 2008. I did know the iPhone worked like this though.

Here’s a picture of what it looks like and how easy it is to use. Voicemails come in, you just open the Visual Voice Mail app on the phone and press the play button next to the one you want to hear. It’s that simple! I absolutely love it, can’t you tell?

Jamie chose not to get this, she doesn’t know what she’s missing…

Visual Voice Mail

©2010 Joe and Jamie's Blog. All Rights Reserved.

Jamie has had the LG enV for the past two years. She wanted to upgrade to either a BlackBerry or a similar PDA/Windows Mobile phone so she had a reliable way to get her email and surf the internet. Since Verizon still has its buy-one-get-one on BlackBerry’s, I figured I would upgrade mine as well. I didn’t really have any issues with my Treo besides the casing near the antenna starting to break, but a brand new touch screen BlackBerry beats the Treo 700wx any day.

After an unsuccessful attempt to get the phone Saturday, we went this afternoon and picked them up. Unfortunately Saturday the Verizon store’s system went down while we were there and they couldn’t check us out. With our discount and the bogo on the phones, we were able to get $400 worth of new technology for $100. Now that is what I call a deal. We even decided to family share the plans together to save a bit of money too. Hey, anyway helps at this point I guess.

So far I am very impressed with this phone. It has a gazillion features built into it. So many that I haven’t put the phone down since noon when I got it. I have always wanted an iPhone, but around here the AT&T service really sucks, so I haven’t switched. Now that BlackBerry introduced their App Store, I think the iPhone finally has true competition. The App Store was the only thing the iPhone had over the Storm. I will wait a few days of fiddling with this phone before I bother to start with the thousands of apps that are available now.

I signed up for the new Visual Voice Mail plan. This negates me hating voicemail. My past post was about how much I hated dialing in and wish they could just email me the voicemails. Well Visual Voice Mail gives me a list of all my voicemails and allows me to choose the one I want to hear. I then just hit the play button and it starts to play. No dialing in and listening to all those messages in a row. By tomorrow I should have some voicemails so I can take a picture of it and post it here.

Pair of Verizon BlackBerry Storm 9530 smartphones

©2010 Joe and Jamie's Blog. All Rights Reserved.

So after numerous speed tests and quadruple checking the network at my house, I started up a chat session with Time Warner to troubleshoot my Road Runner modem. I have emailed them before, but they just pretty much ignored what I said and said I was getting what I pay for, which I wasn’t. Now I am paying for a 10MB download and 512KB upload. Yes the upload is horrible but the next level plan is too expensive. I was getting 1-1.5MB download speeds and 256KB upload speeds. So 1/10 the download speed I was paying for. To me I left I was on dial-up on crack, which still is slower than a turtle.

Seven technicians later and after following their stupid instructions (they refused to listen to me after I repeatedly told them I was a network admin and not someone who knows nothing) I finally was told I had to move to the next department, which was phone only. That right there was a waste of an hour and a half plus eight trips to the basement to reset the modem. Needless to say I told every single technician to check the modem for fragmentation and errors, but none of them did. I pick up my phone and call the number I was given to call and I get that lovely computer lady “This call cannot be completed from your area”. Now I was furious. Not only did I spend over an hour with idiots that refused to listen to me, but now I am directed to a phone number that doesn’t work at all. I was then given the main number, so I called that.

After being on hold for near thirty minutes, I get someone in Texas who cannot help me at all. She transfers me to the New York office, only for me to be on hold some more. Finally I get someone. Before I am sent on a wild goose chase I left my frustration out until she gets the point I’m pissed off and had enough. I tell her to check the modem since no one else has yet. She puts me on hold and comes back thirty seconds later and says “Your modem is no good, you need a replacement”.

I nearly threw the phone through the wall. I spent over two hours on chats and on the phone to have someone do what I said to do from the very beginning. UGH. Since the Time Warner office is a few blocks from me I chose just to go down there rather than wait a few days for a technician. I somehow squeezed out a thank you and hung up.

Today I went down to the Time Warner office and exchanged my modem. I came right home and plugged it in. Below are the before and after speedtests. I am now getting 20MB+ download speeds consistently, as my 512KB upload speed. I am happy now, but I really cannot wait until my Verizon FiOS gets here. We are ordering it this week and scrapping Time Warner, just like every smart person with FiOS in their area should do. Not only is it better TV and internet, it’s cheaper.

Moral of the story, don’t ever call Time Warner support unless you know nothing about the internet and networks. If you do, you will only wind up with a migraine, a broken cell phone, and a cell phone shaped hole in the wall.

Speedtest results with the old modem:

Speedtest results with the new modem:

Speedtests courtesy of speedtest.net

©2010 Joe and Jamie's Blog. All Rights Reserved.

SonicWALL TZ 180 Internet Security Appliance

I work with these devices and larger models at many of our clients. We have actually started using these over Cisco routers because of the added security features. The SonicWALLs actually stop spyware, viruses and other malware before it even hits your internal network, kind of like Symantec for your router. This is a huge help because your computer based anti-virus can only do so much sometimes to try and stop malware. The SonicWALL is great for business environments because it will check incoming and outgoing traffic for malware, so no computer on your internal network can start spamming the world and getting your mail server blacklisted.

I chose to get this device for extra security. All of my computers are clean and always have been, but that is because I am an experienced computer technician, so I know what to do and what not to do. This SonicWALL stops other computers from potentially making my network unsafe and securing my very valuable documents on my hard drives now that I am pretty deep in some web development.

To read more on the SonicWALL TZ 180 please visit their website here, or just go to www.sonicwall.com to view their other products. If you are interested in purchasing this device, or similar ones, you can do so here.

©2010 Joe and Jamie's Blog. All Rights Reserved.

Now I love my Treo, but I also hate it. There were many things that irritated me about it. Once I saw that this update upgraded me from Windows Mobile 5 to 6 I was like a kid in a candy store. I said to myself “I bet they fixed a whole bunch of stuff I hated”. I actually was right for once, they fixed many things indeed. I like how there is even an option to do Windows Updates right on your phone!

The update to Windows Mobile 6 has made my email not lock up the whole phone while it was syncing, internet browser now displays pages better. Programs seem to run smoother, it has the new look of Vista without the performance loss (can’t they do that on the desktops too?), and they made solitaire look prettier!!! They also expanded what types of Office files it could open, and updated it to be compatible with Office 2007.

There was one thing that I did not like at all, which actually was pretty vital to me. They removed Terminal Serivces (Remote Desktop). I used that all the time to get on servers during emergencies while I was off watching a soccer game or at the mall or something. I dug deep into this wondering why Microsoft would get rid of that technology. I found out Microsoft made it one of those optional components for the cell phone providers, and that almost all providers chose not to add it to the phones. Big mistake I would say, there are many, many people not happy with this. Luckily I found something that places terminal services back on your phone, and is updated to work with Vista/Server 2008 computers too. You can obtain the download here.

©2010 Joe and Jamie's Blog. All Rights Reserved.

Any-who, I broke down and purchased a Transcend TS-RDM5W USB 2.0 Multi-Card Reader reader for my computer last week from Newegg.com. Price was about $18 straight to the door. It accepts every kind of digital media there is out there today, even those little itsy-bitsy micro-SD chips, which Jamie’s phone uses coincidentally. I read all the reviews and based my pick on what other people thought. I don’t typically do that, but I have never had to buy a card reader before. It has been pretty good so far. The only annoying thing is that it uses four drive letters for the slots and I needed to play the guessing game as to which slot was which drive letter. As soon as I found out I labeled each one and changed the drives letters to my liking. I transferred pictures from a SD and xD card at the same time and it is working just as fast as USB flash drives and a bazillion times faster than that stupid cable!

Card reader in action, lookout now!

Crappy photo, but vioala anyway. This is what happens when you open and throw away the case before you look at the pictures to see if it came out.

©2010 Joe and Jamie's Blog. All Rights Reserved.

©2010 Joe and Jamie's Blog. All Rights Reserved.

Windows could not start because the following file is missing or corrupt
C:\windows\system32\config\system

You can attempt to repair this file by starting windows setup using the original setup CD-Rom. Select “r” at the first screen to start repair. Do NOT use an OEM “Recovery Disc”. Only a valid Windows XP media will work or a disc from the OEM that says “Operating System” may sometimes work depending on how the manufacturer labeled the CD.

Solutions:
Since this is a re-write of the original article I figured I’d go about this differently. Please read through the entire article before trying any of the solutions/options listed below. Also, these options are in no specific order EXCEPT for Option 1. If you feel up to using any of the options to repair this error I implore you to please go through Option 1 first. Other than that, the other options you can go through at your discretion.

Since some of the information in here, if used incorrectly, could case permanent damage to your system, be aware that neither I, nor the websites, their owners, moderators, members, or hosting providers can be held liable for any damage done to your system while using the information provided. This material is here for informational purposes. Use this document and all methods here at your own risk!

Recovery Console
The Windows XP Recovery Console.
The Recovery Console is a command line console (you know, MS-DOS like window) that allows you some access to your computer (basically, your crashed computer…sorta like Windows 98 boot to command prompt only). It’s not full of features but when you’re in a jam it does a great job. It’s not necessary to pre-install the Recovery Console but it does help.

To enter into the Recovery Console you have two options:
1.) Reboot the computer and before the Windows Logo screen appears tap F8. If you’re lucky, you’ll have the option to boot into Recovery Console.
2.) If you’re not lucky enough to have the option to boot into Recovery Console via step one, find your Windows XP CD and boot from it. Once it loads the files it’ll ask what you want to do. You’re going to select the “R” option to repair the pc via Recovery Console.

Once you get into the Recovery Console it’ll ask which Windows install you want to use. If you’re a regular computer user there should only be 1 listed (Usually listed as 1. C:\windows ) if you’re a more “advanced” user there might be more listed. It is assumed you should then know which one to boot into if you know how to setup a multi-boot system.

After selecting the Windows installation you would like to boot by pressing the respective number you will be asked for the Administrator’s password. It’s time to enter it.
Please note:
There is a built-in “Administrator” account when you install Windows 2000 or Windows XP. When entering the recovery console that is the password the recovery console is asking for. It is not asking for the account you created during install or the one that you generally login to. Unless, of course, you’re logging into the built-in administrator’s account which is not a good idea. If the password was/is blank then you shouldn’t get a prompt asking for a password. It’ll just load into a C:\> prompt. However, if it asks for a password and you don’t remember setting one then there is a known issue with OEM versions of Windows XP and Sysprep (don’t worry about sysprep, for another time) with administrator’s passwords. If that’s the case, then just visit this http://support.microsoft.com/kb/308402/en-us website to download and use updated Windows XP Setup Floppies for your version of Windows XP. If by chance you have forgotten the password, I’m sorry, we can’t help you recover it. You can, however, read option 3 or 4 for a way to repair your computer.

Option 1

Firstly, it is in my belief that since you’re having issues loading a file (the windows registry is a database of files, so yes, it’s a file issue) that you could also be having an issue with your hard drive. I also believe that since that that your drive could be going bad it is best to determine if that is the case or not first. The reason behind that is because the more you read/write from the bad drive, the more of a possibility you have of losing important information by causing more irreversible damage to the drive by reading and writing to/from the drive.

What I recommend to do first is to read an article by steamwiz on how to backup your files from an unbootable computer. That article is located at http://www.help2go.com/Tutorials/Computer_Basics/How_to_recover_files_from_an_unbootable%10dead_computer.html. Tip, in the article, steamwiz mentions a linux live cd named Knoppix. If you follow the article and download Knoppix please make sure to download knoppix version 5.0 or higher, it may help you later in this tutorial. After backing up your files, find out your hard drive manufacturer by opening the side of the case. All you have to do is look at the drive label and find out who makes it. More often than not you will not have to unplug anything to view the label of your drive so don’t worry about that. Once you figure out who the manufacturer of your drive is go here to learn about their drive diagnostic utilities: http://www.tacktech.com/display.cfm?ttid=287

Note:

I urge you to read all documentation supplied with your hard drive manufacturer’s drive diagnostics. The reason, if you go through the menus and pick the wrong option you can inadvertently erase the contents of your entire drive. I’m not trying to scare you from doing a drive diagnostic, just making sure you are warned about not reading the documentation.

If your drive came back OK after running the drive diagnostic utilities then continue. If your drive came back bad or you encountered an error during the diagnostics please call a tech support company in your area or post to our forums. You should already have made a backup using Knoppix and steamwiz’s tutorial above.

Option 2
Please see the section “Recovery Console” to enter the Windows XP recovery console.

1.) At the recovery console type chkdsk /p (note the space between the “k” and “/p”) and hit enter. After it completes, restart the computer. This could have fixed your problem but if not, then proceed to Option 3.

Option 3
This step is rather detailed and will only work if you have System Restore turned on. You will need to go back into the Recovery Console (following the steps above of course). Once you’re logged into the proper Windows installation we need to run some commands.
Here are some notes before we continue. What you are about to do is basically a minor System Restore via the Recovery Console. I say minor because you’re only going to copy part of the registry, not the whole thing. Since you are copying over a registry backup to be used you may loose some program(s) or their settings, it all depends on when the last Restore Point for System Restore was created. If some programs don’t work it’s really as simple as reinstalling them.

The text in red will be what you type and the black text will what the system outputs or what is put there by the system. READY, SET, GO.

C:\Windows>CD C:\system~1\_resto~1
C:\system~1\_resto~1\>dir

After you enter the DIR command and hit enter you will get a list of folders like such rp1, rp2, rp3, rp4, etc. etc. The “rp” part of the folder name denoting it’s a Restore Point

What you’ll want to do is find the 2nd highest numbered folder in that list. So, for instance, if it listed rp1 thru rp24 you’ll want the rp23 folder. I’ll use rp23 for the rest of this little fix just to keep things simple but substitute rp23 for whatever folder is the 2nd highest in the list on your pc.

Now, we have more commands..

C:\system~1\_resto~1>cd rp23

C:\system~1\_resto~1\rp23>cd snapshot

C:\system~1\_resto~1\rp23\snapshot>copy _registry_machine_system c:\windows\system32\config\system

Overwrite system [y,n]: y

1 file copied

C:\system~1\_resto~1\rp23\snapshot>exit (before typing exit, please remove your Windows XP CD from the CD Drive)
After typing “exit” and pressing “enter” on the keyboard your computer will restart, hopefully into a working machine. If by some chance this did not fix your issue you can either go through this option again and try a different restore point or continue with the other options.
Update: According to some users/readers of this article there have been instances of following this option and it not working and when they go back into the Recovery Console to try a different restore point they are asked for a password and when they enter the password it is incorrect or the recovery console doesn’t let them have access. If this happens to you please follow either option 3 or 4 at your discretion. Either of those should fix this issue. Unfortunately, I don’t have an answer as to why suddenly the Recovery Console either asks for a password when it didn’t before or it doesn’t recognize the password you used the first time. I can assure you that I am looking into this and will give you the answer as soon as I do. The only thing I can assume is that it has to do with the issue discussed in the “Recovery Console” section when using OEM or Sysprep imaged machines.

Option 4
I’ve tried writing this option before but it seemed as though this option was turning into another article inside of an article discussing how to add your dead hard drive as a secondary drive to a working computer so I thought of just writing it assuming you know how to do that. If you don’t, please post on the forums or just skip to Option 4. On with the article.
This option works if you have a 2^nd working computer running Windows 2000, XP, or 2003 and also if you have system restore enabled on the dead computer. If you are using XP Home, you will have to start in safe-mode to see the “Security” tab in the folder properties that is mentioned later in this option.
What you need to do is remove the hard drive from the dead computer and put it as a secondary/slave drive into the 2^nd working computer. Once you have the dead hard drive installed in the working computer please boot the working computer. Once Windows is finished loading you will have to show all hidden files/folders and all hidden operating system files. You can do this by going into “My Computer” and then at the top select “tools” then “folder options”. Once the “folder options” dialog opens click the “view” tab and under “Hidden Files and Folders” section put the bullet (circle thing) next to “show hidden files and folders”. Also, in that same window UNCheck “hide extensions for known file types” AND “hide protected operating system files (recommended)”. Once you change those options click the “apply” and then the “ok” buttons.
You should now be back at the “My Computer” window. There, you should also see another hard drive listed. Open that drive. Once you open that hard drive you will see a slightly transparent folder named “System Volume Information”. Try and open it. If you get an error saying “access is denied” right click the folder and select “properties”. When the new dialog window opens click the “security” tab and then click the “add” button. When you click the “add” button a new window will open entitled “select users or groups”. In the section named “Enter the object names to select (example):” enter the word “Administrators” (no quotes, and note that it’s plural). Press the “check names” button and then “Ok” button. After you do that you will be taken back to the security tab where the “Administrators” group will be listed. Click that once to highlight it and then you’ll see the section in that window that says “Permissions for Administrators:” In the “allow” column check “Full Control” and note everything else will have a check mark automatically added in the “allow” column. Click “apply” then “ok”.
You should now be back in the newly added hard drive and looking at the “system volume information” folder. You can now enter that folder. Once you open that folder you will be faced with 2 files and one folder. The folder will be named “_restore{xxxxxxxxxxxxxxxxxxxxx}” where xxxxxxxxxxxxxxxxxxxxx is a bunch of random numbers and letters separated by hyphens “-”. Open that folder and you will now see all the rpXX folders, where XX is the number of restore points you have. Following the same examples from Option 2 you want to pick the 2^nd highest numerical folder in the list and open it. For example, if I had folders rp01 through rp27 listed I would want to open rp26. After opening that folder you will see 14 files and 1 folder. We are not worried about the folder named “repository”. We are worried about the files which are your backed up registry files from system restore. For right now, minimize this window.

We want to open a NEW “My Computer” window and go into that same drive. There we will go to \windows\system32\config\ . Example: If the dead hard drive that I added to my working computer was given a drive letter of “G” i would go into G:\windows\system32\config\. I would then RENAME (by right clicking the file and selecting rename) the SYSTEM file to SYSTEM.OLD (noting the period “.”). Now minimize this window.

After renaming the SYSTEM file to SYSTEM.OLD, go to the rpXX folder that you minimized and RIGHT click __registry_machine_system and select “copy”. Now maximize the \windows\system32\config\ folder that you minimized above and right click a blank spot and select “paste” (or “edit” from the menu above and select “paste”). After you select “paste” you’ll see the __registry_machine_system file in the \windows\system32\config\ folder. Now right click that file and select “RENAME” and rename it to “SYSTEM” (no quotes, upper or lower case doesn’t matter).

Before continuing let’s make sure we got this right. You are renaming the file \windows\system32\config\SYSTEM of the dead drive to SYSTEM.OLD. Then, you are copying the file __registry_machine_system from the \system volume information\_restore{xxxxxxxxx-xxx-xxxx-xxxx-xxxxxxxxxxxx}\RPXX\snapshot folder to \windows\system32\config folder of the dead drive and pasting it to the \windows\system32\config folder of the dead drive and renaming it to SYSTEM.

If that is correct, turn OFF the computer and unplug it from the wall outlet. Remove the dead drive and put it back in your “dead” computer remembering to change your jumper settings if you reconfigured them before putting them in your working computer. Turn on the “dead” computer and it should now turn into a zombie and come alive.

Read the whole article here.
Courtesy: Help2Go

©2010 Joe and Jamie's Blog. All Rights Reserved.

I fixed everything by uninstalling SP3, updating the BIOS, chipset, and wireless drivers. I had to also disable the Telephony service because that was causing the hangup on shutdown, even after SP3 was uninstalled. It wasn’t needed so it was safe to disable it from starting.

After all was well, I tried to run the 100 updates that it needed besides SP3. I kept getting the error ‘Error: A problem on your computer is preventing updates from being downloaded.’ I tried everything I could think of and nothing worked. I found some help on Caffeine Fueled Blog that solved my issue. The entire article can be found here.

In order to restore Windows Updates, with SP3 installed or without it, open up the command prompt and type in the following lines, hitting enter after each one.

net stop wuauserv
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll
net start wuauserv

This will stop the Windows Update service, re-register all the necessary Windows Update dll files, and then restart the Windows Update service.

Big thanks to Josh at Caffeine Fueled Blog for thinking of this.

©2010 Joe and Jamie's Blog. All Rights Reserved.

I have experienced several issues with the latest service pack. I had a computer not allow users to login after it was installed and another that would just keep rebooting, which is the most common issue after install. The continuous reboots are mainly with AMD based systems, but it has been found with Intel’s as well. I personally had it happen to me with an Intel, but I have also one successful installation as well.

I have also heard that there are many compatibility issues with the HP pre-loading software. Some anti-virus programs, like ZoneAlarm for example, may show new security risks or threats that aren’t true, it’s all XP SP3.

As always, I recommend never installing anything from Microsoft when it just comes out, let everyone else test it out and find the errors first.

©2010 Joe and Jamie's Blog. All Rights Reserved.

For the last five days I have configured the phpBB forum that I have running now on NetworkAdmin.INFO. Please visit the site and feel free to ask any computer or technical question you may have. If I cannot answer it I surely have the resources to get the answer.

I hope this venture turns out well. I spent some pretty price money on old domain names to try and help this out and I would like to see it prosper. Over the weekend I will be posting as many help fixes as I can to try and fill the forum up a bit and make it look alive. I have some minor tweaking to do still and some SEO work, but nothing that will change or affect the forum.

VISIT NETWORKADMIN.INFO

©2010 Joe and Jamie's Blog. All Rights Reserved.