Home > Computer Tech > How to replace a Dell notebook keyboard

How to replace a Dell notebook keyboard

Tuesday, April 22, 2008 - 11:23 PM by Joe Leave a comment Comments

Today I replaced the keyboard on my sister’s Dell Inspiron 6000 laptop. She broke off one of the keys somehow, luckily I had it under warranty to get a free replacement keyboard shipped to me. The process is very simple and takes hardly any technical knowledge to do it.

These steps will work on ANY Dell notebook computer.

There is one variation for new models, but that will be made clear in it’s step.

Step 1 (the obvious step) – Obtain a new keyboard

Step 2 – Lay the screen flat so that you can remove the first part.

Laying the screen flat

Step 3 – Insert a flat head screwdriver into a small slot on the right of the top casing piece. Don’t worry about damaging it, it is meant for a small flat head screwdriver to be inserted there without hurting the casing.

insert screwdriver to remove top casing

Step 4 – After popping the right side off with the screwdriver, just stick your finger under there and gently pull up, eventually popping off the middle and left side. Don’t worry, it may seem like you are going to break it but it will come off, just don’t use King Kong force.

Once it is completely off, remove the two screws holding down the existing keyboard. They are located on the top left and right of the keyboard, both black screws.

remove top casing, remove left screw

remove right screw

Step 5 – With the screws removed, place your hand on the top part of the keyboard and lift it up slightly. Then pull the keyboard towards the screen (away from you) until the bottom part comes out of the slots on the bottom. CAUTION: If you pull too hard and go 1/2 way across the room with it you could damage the connector on the motherboard.

Remove old keyboard

Step 6 – Disconnect the keyboard from the motherboard.

***NOTE*** This is where some variation in models occurs. The older models, like the one in the picture, will have a tab for you to pull directly UP (not towards you) to remove the cable from the motherboard.

Newer models will have the cable snapped under a clip. To remove that, stick your finger between the clip and the cable where it connects and pull up to loosen the clip, then slide the wire out.

Remove keyboard cable from motherboard

Step 7 – Grab the new keyboard. Replace the cable in the same but opposite way you removed the old one. If you have the cable like the one pictured, just simply push the connector into the one on the motherboard. If you have a newer model, slide the cable into the connector and push the clip back down to lock it in place.

Step 8 – Slide the bottom of the new keyboard into the slots while still holding the top part up a little bit. Replace the two screws you removed from the old keyboard.

Insert cable from new keyboard to motherboard

Step 9 – Snap the top casing piece back into place. Start from the left hand side. You will see how you slide the left end into place then snap it down going from left to right until it’s all the way down.

Snap top casing piece back into place

Step 10 – VOILA! You’re done! Just make sure to turn it on and test that the keyboard works (notice the first and last steps are the easy ones!).

Replacement keyboard

If you get stuck on any part you can contact me or post it here and I will respond.

Hope this was helpful!

  1. May 12th, 2008 at 16:59 | #1

    Hi there,
    Nice instructions. I linked to this guide from my site where I post all useful laptop repair guides.

  2. G.Gonzales
    August 7th, 2008 at 19:03 | #2

    Thank you very much! This is very helpful. It’s way cheaper to do it yourslef than to bring it to the shop.

  3. Spazznie
    August 14th, 2008 at 01:00 | #3

    Hi,

    Do you remember what model the replacement keyboard is? I have a Dell Inspiron 6000, and I also want to replace my keyboard.

    Thanks!

  4. Dr ravi Kumar Sivva
    August 14th, 2008 at 01:35 | #4

    Thanks……..i just followed ur steps.
    Please tell me the procedure to replace ram allso.

  5. August 14th, 2008 at 02:59 | #5

    Spazznie,

    My 6000 was Part# H5639 – KYBD,87,US,ENG,S-PTG,STB

    If you call Dell support they can get you in touch with a sales rep and get the correct part for you, just give them your service tag.

  6. August 14th, 2008 at 03:05 | #6

    Dr ravi Kumar Sivva,

    To replace the ram, unscrew the main compartment on the bottom. It typically had the Windows serial key sticker on it with small little vents, right in the middle on the bottom.

    Once you open that part, push the silver clips on the side of the RAM away from the RAM chip and pull the RAM out of the socket. It may seem tight but that is ok, just don’t use the force of an elephant.

    To put new RAM in, be sure to line up the notch correctly and put it in the same way you took it out.

    For picture detail, please see http://support.dell.com/support/edocs/systems/ins6000/en/sm/upgrades.htm

    If you don’t have an Inspiron 6000, just go to http://support.dell.com and in the search bar put “replace ram your-model-here” hit search and then click Manuals on the left under Narrow Your Selection.

  7. Dr Ravi Kumar Sivva
    August 19th, 2008 at 10:50 | #7

    Thanks Joe

  8. Jae D.
    August 29th, 2008 at 15:30 | #8

    Your directions are so esay to follow. However, I’m a little confused. I read another page that said the battery and hard drive had to be removed first , also one had to ground oneself while working on the replacement . Did you do any of that prep
    before hand ? Lord ,I hope not. :-)

    Thanks for your page , Joe.

  9. August 30th, 2008 at 00:22 | #9

    Jae D.,

    Battery and hard drive do not need to be removed for the installation. However I do suggest removing the power adapter and battery just to be sure the laptop has no power to it since you will be disconnecting something, you don’t want to accidentally turn it on while you have it open.

    As for grounding yourself, it is always a safe measure but if you are careful there is no need, you aren’t dealing with a part that is sensitive to electrical shock. I tend to stay on the safer side and ground myself when doing any internal computer work. Just wear shoes if on carpet and be sure to touch something metal before opening the laptop if you are worried.

    Hope that helps.

  10. Jae D.
    August 30th, 2008 at 14:59 | #10

    Thank you ,Joe.THat’s a big help . Now all I
    have to do is figure out which one is the battery . lol

    Thanks again ,
    Jae

  11. August 30th, 2008 at 15:16 | #11

    The battery is typically the one that comes out by sliding some lock, the hard drive needs to get unscrewed and is about 1/2 the size.

  12. September 29th, 2008 at 17:28 | #12

    Thanks man. I was jvst abovt to make a hvge mistake.

    (where v = letter between y and i; hence reason for keyboard replacement)

  13. November 15th, 2008 at 17:08 | #13

    hey joe tell jamie i said hi

  14. Mark B.
    December 8th, 2008 at 18:20 | #14

    This was VERY helpful, took me about 10 min’s start to finish. Thanks for the help, picture along with instructions were a huge help!!

  15. Keyboard HP ZE2000 ZE2300 DV5000 381068-001
    December 29th, 2008 at 06:21 | #15

    Nice blog.Very informative.

  16. richard Berrisford
    January 17th, 2009 at 05:47 | #16

    Great – on a Saturday – thanks a lot. Appreciated.

  17. January 21st, 2009 at 09:21 | #17

    Great, thanks!

  18. Lindsay
    February 23rd, 2009 at 15:36 | #18

    Thanks so much! Those steps were super-easy to follow, and the pics really helped.

  19. Deb
    April 18th, 2009 at 00:59 | #19

    THANK YOU! Took 5 minutes and the pics were VERY helpful.

  20. JessicaSino
    May 10th, 2009 at 16:52 | #20

    I love it! That is way cool man! The steps weren’t that complicated too, which is great.

  21. Andrew
    May 12th, 2009 at 19:02 | #21

    Hey Joe-
    Great advice! I don’t know anything about computers, but I followed your instructions and the keyboard works perfectly. Cute wife too! ;)

  22. Jim
    May 27th, 2009 at 17:26 | #22

    Thankyou very much, this was maintenance made easy!

  23. Amanda
    June 13th, 2009 at 03:24 | #23

    Thank you so much for these instructions! My cat knocked a glass of water onto my laptop and this was a big help in getting the keyboard off. Hopefully with some drying time it’ll be alright. The pics were a huge help.

  24. June 17th, 2009 at 21:54 | #24

    @Amanda
    Ouch! I hope it didn’t fry anything and it does dry out for you!

  1. May 12th, 2008 at 16:54 | #1